Epicor has named former Dell executive Donna Troy as EVP vice president and general manager for ERP in the Americas. She was most recently Dell's VP and GM enterprise solutions, public large enterprise worldwide from February 2011 through 2012. She had been with the troubled hardware company in VP jobs since January 2008. Before that, she was EVP of Global SME Indirect Channels at SAP from July 2004 through April 2007 and served as SVP of global SMB for that company from July 2004 through April 2007. She spent 23 years at IBM from 1978 through 2001 and held a VP title.