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DYNAMICS CRM LINKS TO CORTANA Featured

MicrosoftThe fact that Dynamics CRM 2015 will integrate with the Cortana personal assistant on Windows Phone 8.1 might be the sexiest part of new product features. But the industry templates announced this week at Microsoft's Convergence 2014 Europe conference are probably much more important. Microsoft says it will add templates for financial services, retail, public sector, manufacturing and professional service, resulting in 27 available by year end.

Microsoft says it used the same design elements the new release brings to the CRM platform. On the Cortana side, the company said users would be able to perform tasks such as setting up meetings and reminders and searching search for contacts, accounts and activities through the use of voice commands. Microsoft also says that Dynamics NAV 2015 adds "a new tablet and touch-optimized user experience" along with what it termed its work to " radically simplify invoice design and production through new interoperability with Microsoft Word." There are additional optimizations for deploying in the cloud on Azure. In December, the company will update Dynamics AX –"its flagship ERP solution". In the official words, "This latest update enables businesses to combine all the benefits of Microsoft Dynamics AX and Microsoft Azure in a full end-to-end cloud solution. " There also is a new client for Windows tablets and phones. The company also says the Azure-based Microsoft Dynamics Lifecycle Services "application lifecycle management service for Microsoft Dynamics AX, provides new implementation methodologies, based on industry best practices."

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