zohoMajor updates have been made to Zoho One, a suite of cloud applications from Pleasanton, Calif.-based Zoho. The company said Zoho AI will soon combine information from multiple apps for user queries while the new Analytics will blend data from apps throughout the suite. 

"The stats clearly show that customers will use multiple apps from a single suite, if those apps work together more deeply than a patchwork of products from different vendors," Raju Vegesna, Zoho’s chief evangelist, said in a prepared statement. In addition, a new unified search feature can execute across multiple applications. Users will be able to track KPIs and trends from the Analytics Tab and create customer reports and dashboards. They can also import data in third-party applications and analyze it along with the data from Zoho's apps. The company also said its AI assistant, introduced by Zoho CRM, will be extended to Zoho One. Zia can pull data from various applications and handle complex queries. It will be made available in phases this year. Zoho also will open the Zia Platform so users can extend Zia with custom skill sets.

Last modified on Monday, 08 October 2018
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Bob Scott

Bob Scott has been informing and entertaining the mid-market financial software community with his email newsletters for 10 years. And he has been covering this market through print publications for 18 years, first as technology editor of Accounting Today and then as the Editor of Accounting Technology from 1997 through 2009. He has covered the traditional tax and accounting profession during the same time and continues to address that as executive editor of the Progressive Accountant.

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