Sage North America has introduced Sage CRM 2013, which now has social, collaboration and mobile tools. Among those tools is Sage CRM Builder, a drag-and-drop tool that can be used to manage any area of the business. The mobile suite includes Sage CRM Sales Lite for iPhone and Sage CRM Sales Tracker for Windows. Facebook has been added to its social capabilities and enables collaboration via social-style features powered by Yammer.