Since Intuit has a habit of offering discounts of 20-percent to 30-percent on its Web site, the commissions are not going to come in at the highest level most of the time. A statement attributed to Karen Hartsell, manager of ISP programs and strategies, said that, "In an effort to provide a better purchasing experience for customers and Intuit Solution Providers, Intuit recently made a decision to change to the way QuickBooks Enterprise software is sold through the Intuit Solution Provider channel." Hartsell said the model would reduce the accounts receivable burden faced by resellers while producing a predictable earnings model.