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SAGE CALL LEAVES VARS PUZZLED

Pascal HouillonAn all-hands call last week with Pascal Houillon, CEO of Sage North America, left the channel puzzled about its purpose. The call lasted 15 minutes and the primary reaction is that it ended abruptly and the content did not justify roping in members of the Sage world in this country to hear it. Wayne Schulz of Schulz Consulting, who published his notes on his blog and on LinkedIn, said that Houillon hinted at a new pricing model to be introduced in the next 12 months. "It was a really odd 15-minute call that had been billed as a way for him to re-connect with the partners and have a discussion," Schulz said. 

But from comments posted on one LinkedIn Group for Sage employees, resellers and alumni, more than anything else it raised questions about Sage's relationship to its channel. And there are still questions about the reasons for the exodus of key executives this year and Sage's ability to hang onto key people Another reseller, who did not want to be quoted by name had this reaction, "Prior to this event, I was anticipating a fantastic meeting in which the new CEO would unveil his plans for the company and provide explanations for some of the strange decisions that have been made recently. Needless to say, I was disappointed!"  Moreover, last month, Tom Miller, Sage's channel VP, said talks with the channel were winning over resellers who had been upset by the upcoming rebranding of the Sage product line. If anything, Houillon's talk stirred the pot again. And when I asked one key reseller his reaction to rebranding, he said given the questions about personnel change and the direction of product development, rebranding was the least of his worries.

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