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SAP VOWS TO OWN FRONT OFFICE Featured

Bill McDermott, SAPSAP wants to transform the front office. As the company reported its results for the first quarter ended March 31, CEO Bill McDermott gave general outlines of the initiative that will be discussed at the company’s Sapphire conference next month. 

“We will introduce a new portfolio of solutions to transform the front office,” he said during a recent earnings webcast. He also made a specific point: “We want CRM. We want CRM,” without naming the category’s front-runner, Salesforce.com. For the quarter, the German software company reported a 33-percent increase in after-tax profits on flat revenue. Profit was about $857,000 for the most recently ended period. Revenue was basically unchanged at approximately $6.4 billion, although up 9 percent in constant currencies. All figures are on an IFRS basis. Software and support revenue fell 4 percent on IFRS basis to about $3.3 billion for the first quarter but was up 4 percent in constant currencies. Cloud revenue accelerated to roughly $1.3 billion for the quarter, up 19 percent on an IFRS basis, 31 percent on a non-IFRS basis.

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