Kaseya has introduced two new modules, Service Billing 1.0 and Service Desk 1.3. Service Billing enables service providers to handle the billing process from one portal. Administrators can see a variety of organizations and customer details and can establish unique billing sets for asset types, such as workstations, to make sure each asset has a service rate. The system also integrates with both QuickBooks Online and QuickBook’s desktop products and enables them to generate invoices from Service Billing which flow into QuickBooks for receipt processing and generating tax and financial statements.

TIW Corp. has developed a new business application called Alere Data Acquisition that integrates with Alere Accounting and Alere Manufacturing. The application enables users to capture scanned data that can be imported into sales orders, used for shipping or transfer or received on purchase orders. A button on the sales and purchase order screens can activate the scanner. The system can accommodate edge scanners and scanners using Terminal Services. A scanner using Terminal Services will operate as a single user.

Acumatica, the cloud and on-premise vendor with roots in the Solomon architecture, has issued a press release announcing that several customers are switching from NetSuite to Acumatica. While this is a new message for Acumatica, the approach is standard for NetSuite, which uses what I've described as "whack-a-mole" marketing. It's interesting watching the competitors trying to turn the SaaS table.

Convergence 2011, the Dynamics user conference held this week in Miami, wasn't labeled Convergence AX. But it could have been. While last year the launch of GP 2010 drew a large GP crowd, this year's pending introduction of Dynamics 2012 in AX made devotees of that package the largest group. Users of Dynamics NAV, whose turn is next  year, and SL were much harder to find. GP was still well represented. But just how much AX is gaining in importance was demonstrated by the exhibits. The booth guide showed about 130 exhibits listing themselves as allied with GP and about 115 with AX (or course many of those are the same.) Read more...