Microsoft was busy promoting the spring release of CRM Anywhere at last week's Convergence user conference. But one of the biggest developments was the links the company is establishing with content providers such as Linkedin and InsideView. Of course, the first thing that went on in a demo by Craig Dewar was the use of mobile devices being supported in the new product, starting with the iPad, to work with the CRM packages.

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Microsoft boasted that Convergence was the biggest ever with more than 10,000 attendees. Call that 10,800, someone said. And usually these counts include Microsoft staff, exhibitors, press and analysts. But some said comparisons are skewed by the fact that Convergence Europe is no more and more than 2,000 came from the international market. One tweet had the overseas contingent as 21 percent of the total, which suggests the domestic count is down over three years ago.