Bennet Yen, FinancialForceFinancialForce has made the Fall 2018 release of Professional Service Automation generally available. Among the major enhancements, Analytics is described as adding a unified data and artificial intelligence layer. Users can quickly drill down into real-time performance metrics within the application.

The company said the new release makes integration with other applications easier and more effective via the new FinancialForce Integration Hub. The Hub provides standardized, packaged API integrations between FinancialForce and third-party business applications. The Hub “will enable us to accelerate and simplify the way our applications connect with many of the most popular business applications our customers use, both on and off the Salesforce Platform,” Bennet Yen, VP of FinancialForce Product Management, said in a prepared statement. The first connector offered is one with SAP Concur.The release also fully implements the Salesforce Lightning Experience interface, which the company said increases data protection. It also offers one-click access to data and integration with Outlook or Gmail.

Last modified on Wednesday, 17 October 2018
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Bob Scott

Bob Scott has been informing and entertaining the mid-market financial software community with his email newsletters for 10 years. And he has been covering this market through print publications for 18 years, first as technology editor of Accounting Today and then as the Editor of Accounting Technology from 1997 through 2009. He has covered the traditional tax and accounting profession during the same time and continues to address that as executive editor of the Progressive Accountant.

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