The best characterization is probably that end users are still being cautious. Take the fact that Microsoft is offering 20 percent off on up to 20 Dynamics users in a year-end promotion and the CRM switching promos going on (See related item in this newsletter). These suggest that the business pump needs priming. In fact, asked if the accounting software business has gotten to the point the car business reached a few years ago - people wait for the specials before they buy -- one reseller said, “Probably.” And deals continue to slip into next year as prospects hem and haw about spending money. To a great extent, the situation can be summarized much like the results for Sage North America, released last week, which is not as bad as 2009. But even though Sage sales were down and Dynamics revenue was up, the Microsoft channel is in a far worse mood. It sounds like everyone but the very biggest dealers (and it’s hard to get an assessment from some of those) feel they are constantly squeezed so Microsoft can make its numbers without no consideration for them.