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VARS: A NEW NAME NEEDED Featured

Robert Lane, Copley Consulting Group The increasing divergence of the activities conducted by what were once uniformly called Value-Added Resellers calls into questions just what are we ranking in a Top 100 VAR list. Some resellers add hosting to their array of services; others, such as Linda Rose who sold Rose Business Solutions to concentrate on RoseASP have moved to hosting completely. Then, there are the many who have created their own products on top of a financial software package. A notable one is Copley Consulting Group, an Infor reseller that has moved to become a medical device specialist under its owner Robert Lane.

At the top of the market, the larger firms seem more likely to become at least quasi-system integrators. This fracturing of what was once a common model with organizations that all did essentially the same thing for decades—sell accounting software, make modifications and provides services—is proceeding rapidly. The lines blur in many areas, but we as humans derive much of our ability to deal with the world by attaching names to categories. And the term "VAR" is rapidly proving inadequate. Many years ago, Microsoft played with the term Value-added Provider and I think it was a great one—but apparently not many people did not agree with that and it disappeared and had an even shorter life than the brief flurry of focus on the word "mash up". So do we want to keep utilizing terms that no longer address our business arena or try something knew? Generally, I dislike the term "partner" almost as much as I detest the word "solutions"—the latter gets used to describe everything from members of a vendor's distribution channel to packaged breakfasts at supermarkets to companies managing solid waste. It is imprecise. Partner probably started heading into the fog of promotional activity even before the "Howdy pardner" of the classic view of the west. However, Value-added Partner, VAP, strikes me as flexible a term in covering the many facets of channel organizations as anything I've seen.

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