Resellers can opt out of automatic renewal and I'd say it's a safe bet that those thinking ahead will do so. The new structure will reward those who keep the percentage of renewals high and penalize those who have been churning customers. Dealers says the channel average is a 93-percent renewal rate. Those who get 95 percent of customers to reup get a 22-percent margin which drops to 18 percent margin for 90 percent to 94.9 percent renewing. Those whose renewals fall below 90 percent get a 15-percent margin. Any organization that is not among the very largest channel members is likely not very happy with the overall changes and I’ve never heard such a negative attitude about Microsoft Business Solutions from so many high-quality, and usually loyal, dealers.