And from SAP, often the target of NetSuite's scorn, came a prediction from chief technology officer Vishal Sikka that especially among enterprise customers "Things five years from now will not be substantially different than they are today". Sikka, speaking at the same conference as Gill said SAP remains committed to a hybrid model. The problem, he believes is that SaaS applications "have been relatively simple, mission critical applications are not [simple]." While many observers believe Internet-based applications will be disruptive, the SAP view is that users don't want disruption and SAP plans a non-disruptive approach. That includes lower costs of on-premise systems through virtualization and making them easier to manage.