SilverSun Technologies, parent of Sage reseller SWK Technologies, reported net income of $127,741 for the first quarter ended March 31, an increase of 45 percent from $115.530. Revenue rose to $4.9 million, up 21.8-percent from just over $4 million a year earlier. (All results are from SWK.) However, software revenue fell to $609,970, a drop of 14.8 percent from $716,260 a year earlier. SWK CEO Jeff Roth said there were software economic conditions, but the number of Sage X3, NetSuite and Acumatica deals rose to eight from six in the year-earlier quarter.

Retail Pro International, which markets POS software, has opened an office in Dubai in the United Arab Emirates. The company said this office will support the Middle East's explosive growth in the retail sector with Dubai serving as a hub the connects the Middle East, Africa and Europe. Retail Pro will support customers in the Arabian Peninsula and beyond through what it called the addition of local support structures for customers and business partners.

NetSuite has launched a business process outsourcing program that will enable channel members to offer services on the NetSuite platform. "This is truly outsourcing business processing," Amede Hungerford, NetSuite's marketing VP, said this week at the company's SuiteWorld conference. "It's not a write-up platform." For anyone who missed the latter point, Hungerford was taking a shot at competitor Intacct whose cloud-based application is used for accounting firms to deliver write-up services to clients, a major line of business for that company.

Avalara announced its purchase of the FuelQuest excise tax line from Zytax two weeks ago. But it did not disclose terms. However, a recent SEC filing from the Bainbridge Island, Wash.-based sales tax software company suggests an amount. Avalara reported it sold $26.3 million in equity in connection with an acquisition. The total amount of the shares for sale was just short of $37 million (three dollars short to be exact).