Steve Elop, who jilted Microsoft to take a job as CEO of Nokia, did very well for himself in the two years he headed the Microsoft Business Division, the group that has oversight for Microsoft Business Solutions. He took in just under $21 million in total compensation, even if he did have to return $667,000 of his signing bonus because he didn't stay three years. He received the most compensation of any company officer in 2009 and 2010.

It's probably not as good as Click and Clack's radio shop, "Car Talk," but SAP has established what it calls a training and certification shop. The shop is on the company's website and enables visitors to choose which application they wish to research and the search elements for the company catalogue include subsolution (more or less vertical) and which role. The whole thing can be accessed at http://training.sap.com. Some of the roles are quite clear – technology consultant, team leader, tester trainer – but then there is "Change Manager". Isn't that the guy behind the counter at 7-11? The menus provide choices for All-in-One, Business One, Duet, Composite Application Development, and BPM and SOA. There's nothing, yet, for Business ByDesign. The training classes are fairly standard fare for things like certified application associate for Business One.