Blackbaud has named Brad Holman as the president of its new International Business Unit, which brings together the nonprofit software vendor's international operations in one organization. Based in Sydney, Australia, Holman will be responsible for operations in England, Hong Kong, Australia and the Netherlands, along with international business development activities. Read more...

Obviously I keep buying Rosetta Stone's DVDs. This time it is Russian 1, 2, 3. The problem is not the language system; it's maddening ease-of-use glitches. For example, the V. 3 Rosetta Stone database was incompatible with Version 3 database (V. 3 and Version 3? Get serious) so one had to be uninstalled before the other was installed. Who knew? Not the buyers, until installation time. Read more...

The computer system outages that hit Intuit during the summer stemmed for a series of human errors, CEO Brad Smith told attendees this week at the annual Intuit Investors Day. "If I walked you through all the things that happened, it would be a very disappointing comedy of errors."  The most serious outage started on June 15, lasted more than 24 hours and knocked out most Intuit online applications including credit card and payroll processing and the ability to make tax deposits. It put many small businesses out of operation for the interim. On July 20 and most of July 21, a commercial power outage knocked out QuickBase, Intuit's online development platform, and the Accountant's Copy File Transfer System. Read more...

Sage reseller Blytheco has acquired SFA Technology, a Denver-based CRM reseller which markets Sage SalesLogic. The company will relocate to Blytheco’s Denver office with SFA principal Patrick Cherry joining the Blytheco staff.

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