FinancialForce has hired Microsoft veteran Daniel Brown to the newly created role of chief product officer. Brown was most recently director of corporate development and strategy for Microsoft, a job he moved into in September 2016.

SugarCRM updated Relationship Intelligence, its product line for gathering and analyzing customer data from a wide variety of sources. That includes broader geographic support for SugarCRM Hint, which was introduced for the United States in June.

Edgewater Technology has fired Robin Ranzal-Knowles, head of the company's Oracle consulting business. The termination occurred on August 23, but slipped my examination of 8-Ks. The LinkedIn profile of Chris Churchill, a VP of Edgewater Ranzal, shows he is acting president of the group.