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DYNAMICS DEBUTS CRM FOR NONPROFITS

Dynamics Microsoft has begun selling Dynamics CRM for nonprofits and nongovernmental organizations, the first specialized CRM product from the vendor.  This new offering was described as having out-of-the-box CRM functionality and customizations for features peculiar to these organizations such as donation and pledge management, basic membership management, basic volunteer tracking, campaign management, dashboard reports, and support for online payment solutions.
It is available both as on-premise software and though Dynamics CRM online. Asked if other specialized versions of Dynamics CRM are planned, the company had no other information it was willing to discuss about the future, I can't imagine this will be the last. I would speculate Microsoft is moving into an area that has produced a lot of ISVs offering specialized CRM.
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