“One of the things that really separates us from them is single point of accountability. They can do business with one company. If you are a $500 million company and have eight division you did it with one of our competitors, you would have to deal with a partner.” Klaus continued that by contrast end users who do business with Epicor are served by one consulting organization and one program manager, coordinating the team around the world. If I were selling against Epicor’s channel I think I would be pointing out this conflict and asking prospects if they can rely on Epicor’s commitment to its partners. I’d get a transcript of the two presentations and show them side-by-side. Just compare Pietrini’s comment at last week’s Cowan and Co. conference We have a very strong strategy for rounding out our channel.”