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News and Analysis

News and Analysis (15672)

DYNAMICS CRM SERVICE UPDATE OUT

dynamics logoMicrosoft has introduced the Dynamics CRM November 2011 service update for Microsoft CRM Online. It is also for on-premise and partner hosted deployments. The main features are integrated “social collaboration capabilities, as well as a unified Microsoft Office 365 experience and enhancements for enterprises using Microsoft Dynamics CRM in the cloud.” All these goodies are being rolled into the product at no additional cost. The Social CRM features include activity feeds, micro-blogging, conversations, automated activity updates and mobile activity feeds, the latter, not surprisingly enough, is mentioned as support only Windows Phone 7.
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BENNETT PORTER NAMES VPS

Grahame MartinBennett Porter, a reseller based in Portland, Ore., has boosted its managerial ranks with the hiring of two vice presidents. One is David Edwards, who joined the company in August as vice president of operations. Originally from England, Edwards had run his own consulting business since 2000. Also hired was Grahame Martin as VP of sales. Martin has 17 years with Syspro resellers and is a member of the Syspro VAR council. That shows the firm, owned by Sue Bennett, is continuing to develop the Syspro line that it took on a couple of years ago as it branched out from its Sage reseller business. Bennett Porter had 15 employees and revenue of $2.67 million for the year ended September 30. The company also sells SAP’s Business ByDesign. Read more...

SAP INTROS B1 8.82

SAP logoSAP has released Business One version 8.82 which offers new capabilities for campaign management and materials requirements planning.

The campaign management capabilities, an extension of CRM functionality, enable businesses to create, maintain and analyze multi-channel marketing campaign information. The system also lets users allocate serial numbers to items for sales orders, accounts receivable reserve invoices and inventory transfer requests while serial and batch numbers can be allocated to items throughout the pick and pack process. Read more...

NETSUITE INTROS NEW ONEWORLD

netsuite logoNetSuite has released OneWorld 2011 with one highlight being automated intercompany management that the company says “accelerates and increases the efficiency and rigor of the close process.” (I like to pretend I understand what all this stuff means.) It expands support for international taxation and audit reporting and provides new advanced inventory costing capabilities, Standard Costing functionality. Tax reporting has been expanded to more than 40 companies and support for Dutch and French Canadian is offered. There is also new vendor bill approval routing and real-time multidimensional analysis through Pivot analytics. CRM has been enhanced with Product Affinity Analytics, designed to provide insights into correlations between products typically purchased together and new sales activity management. Read more...

SAP ADDS 100 BYD SITES IN 3Q

Jim Hagemman-SnabeSAP added 100 customers for its web-based Business ByDesign during the third quarter ended September 30. That's based on comments during this week's earnings conference call made by co-CEO Jim Hagemann-Snabe. The executive said there were 650 ByD customers at the end of the quarter and that compares to a report of 550 buyers at the end of the June quarter. Hagamann-Snabe repeated SAP's belief it will reach 1,000 customers for the product by the end of 2011.

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DELTEK: WE'RE WINNING AGAINST NETSUITE

Kevin ParkerNetSuite spends a lot of time talking about customers it wins from other vendors. But this week Deltek CEO Kevin Parker dismissed claims the web-based competitor has made about making inroads against Deltek. "On the very low end of the business, NetSuite is out there. It’s a potential alternative, but doesn’t have the functionality we do or the experience," Parker said. "They [NetSuite] certainly make a lot of noise." Read more...

DELPHIA PICKS UP ABRA PRACTICE

Rob DenkewalterDelphia Consulting has acquired Solutions Technology & Software, an Elk Grove Village, Ill.-based reseller of Sage's Abra HR and payroll software.  STS was founded in 1992 by Rob Denkewalter, who will continue to head the operation from the Illinois office  senior HR and payroll consultant. STS says that it has implemented more than 300 Abra systems. Delphia, based in Columbus, Ohio, also offers TimeStar Enterprise, a time and attendance, workforce automation and labor management application and publishes its own HR Actions, a web-based workflow application for Abra that enables clients to create, route and approve web-based HRMS forms, including performance appraisal.

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SBS, SOCIUS NAMED DYNAMICS MASTER VARs

Joseph LongoThe SBS Group, based in Woodbridge, N.J., and Columbus, Ohio-area Socius have been announced as Master VARs in the new Microsoft Dynamics program.  An announcement to the Microsoft channel said that one other candidate is being considered. Microsoft also warned that other channel aggregations, including buying groups, are in violation of their agreements with Microsoft.

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SAGE: VARS WARMER TO BRAND CHANGE

Tom MillerWith a strong public relations effort being made to win over its channel, Sage says that the reaction of resellers to its new branding is getting better.

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CDC FILES CHAPTER 11; CEO LIED

Peter YipCDC, the parent of CDC Software, has filed for Chapter 11 protection in a Georgia court. Meanwhile, the parent and CDC Software both made management changes as the company deals with the impact of a $65 million judgment  obtained against it by holders of CDC debt.

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