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News and Analysis

News and Analysis (15673)

DOING BUSINESS WHERE PEOPLE KNOW YOUR NAME

Friday, 28 January 2011
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Messages from three companies came together in this one. Taylor Macdonald talks about Intacct making reselling fun again and David Dierke, CEO of AccountMate, about how resellers can reach him by telephone. Then, I turned to Joey Benadretti, VP of Syspro USA in an interview a few days ago. It was triggered by the fact I think I’ve seen some good quality resellers turning up with Syspro in the lined up. Benadretti was also pushing the personal touch as good channel management. “Part of my mission is to be on site with all my channel partners,” he said. It’s clear that Macdonald and Dierke are also in that camp and it shows the cultural issues that Sage and Microsoft face with their resellers where, unless you’re really big, nobody knows your name. Read more...
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NETSUITE NAMES ECOMMERCE GM

Friday, 28 January 2011
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NetSuite has named Andy Lloyd, who it says is an ecommerce expert with more than 15 years in the Internet and computer software industry as GM of Ecommerce products. Loyd was most recently CEO of Fluid. He was the founder and former CEO of Chariteam, which makes SaaS applications for online fundraising companies. Read more...
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SERENIC RESULTS SLUMP

Friday, 28 January 2011
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Serenic Corp., which owns Serenic software, reported a loss of $341,635 for the second quarter ended November 30, a swing from a loss of net income of $154,064 in last year’s corresponding period. Revenue was $2.24 million, down 13.3 percent from $2.59 million. All numbers are in Canadian dollars. Serenic said delays in orders from new customers, particularly in North America, were a drag on results and the company remained optimistic that is has a strong pipeline and sales are being delayed, not lost. Read more...
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SAP CEO: BBD A CATEGORY KILLER

Friday, 28 January 2011
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Bill McDermottThe statement from Bill McDermott, co-CEO of SAP, did make me smile “We had the best quarter ever with Business By Design.” I’m with the doubters at NetSuite on this one—that didn’t take much. In fact the other co-CEO, Jim Hagemann-Snabe, said more than “250 customers signed up for BBD. We are comfortable we will reach more than 2000 in 2011.” He continued the BBD has a faster unit growth rate than R3 did. Excuse me. Didn’t R3 have a bit of a higher price point? But dwelling on the past problems is the wrong thing. As SAP delivered its results for the quarter ended December 31, McDermott extolled the cloud-based application: “This is a category Killer. This will change the software game in 2011.” Somebody spent a little too long drinking at the vision Kool-aid cooler. Read more...
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MICROSOFT 2Q: NO DYNAMICS DETAILS

Friday, 28 January 2011
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For the first time since Microsoft got into the mid-market accounting software game, it had an earnings report in which no numbers were issued regarding Dynamics. In the information released regarding the second quarter ended December 31 it was said that Dynamics CRM is experiencing double-digit growth and CRM Online is hot, which I don’t doubt. But there were no details. For several years, the earnings and operating profit of Microsoft Business Solutions was reported. Then a couple of years ago, MBS was assumed into Microsoft Business Division. However, at least the report was whatever percentage change up or down in Dynamics bookings. Read more...
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BLACKBAUD HIRES SUBSIDIARY PRES

Friday, 28 January 2011
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Blackbaud has hired Richard Becker as president of Target Analytics, a subsidiary that provides services for donor acquisition, prospect research, benchmarking, custom modeling, and data enrichment for nonprofits. Becker will be based in Target’s Cambridge, Mass, headquarters. The press release describes him as having held “key strategy and general management positions with information technology providers including Equifax, Affiliated Computer Services (ACS), and Bellsouth.” Read more...

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INTACCT NABS MCGLADREY, CLIFTON

Friday, 28 January 2011
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Dan DrukerIntacct continues to do well in recruiting accounting firms as resellers. Its latest slide deck shows McGladrey on board, as well as Clifton Gunderson, which it formally announced. McGladrey joined via its acquisition of Intacct partner Caturano, but Intacct VP Dan Druker says other offices are now carrying the product. That's a pretty good coup and I'll put this in my quality firms that Intacct needs category. Also onboard was Synergy Business Solutions, a Dynamics SL VAR. And comes from owner Jered Cady help spell out how companies make these decisions. Read more...
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FISHBOWL NAMES PRESIDENT

Friday, 28 January 2011
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Fishbowl Inventory has named Mary Scott as president of the company, whose products are a popular companion for QuickBooks. The announcement said she would work with CEO David Williams in growing the company and in leading new product launches and initiatives such as the Courage Above Mountains business incubation center for small businesses. Read more...
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THOUGHTS ON FRANCHISING

Friday, 21 January 2011
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In 1989 I attended a meeting of Entre franchisees in Kauai. Among people who were there, I later learned, was Randy Johnston of K2 Enterprises fame. I suspect others from that by generation are also active in the mid-market accounting software world. The franchise companies – ComputerLand, MicroAge, Entre, Connecting Point – are a memory. Read more...

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FRANCHISING AHEAD IN DYNAMICS CHANNEL

Friday, 21 January 2011
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Although there’s only one official announcement of a reselling operation interested in setting up franchising, there are reports circulating that up to three might be in the works with Microsoft’s blessing. The only announced plan is by Interdyn, which is putting together a plan. But one reseller is betting on Tribridge, which just raised several millions for expansion. Read more...

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